{"id":13978,"date":"2024-04-27T07:56:23","date_gmt":"2024-04-27T07:56:23","guid":{"rendered":"https:\/\/callero-telecom.com\/?page_id=13978"},"modified":"2025-10-16T07:28:23","modified_gmt":"2025-10-16T07:28:23","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/callero-telecom.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb0 Refund Policy \u2014 Callero-Telecom Store<\/h2>\n\n\n\n<p><strong>Last Updated:<\/strong> 16-10-2025<\/p>\n\n\n\n<p>At <strong>Callero-Telecom Store<\/strong>, your satisfaction is our priority. This Refund Policy explains the conditions under which you may request a refund or exchange for products purchased on our website <strong><a href=\"https:\/\/callero-telecom.com\/\">https:\/\/callero-telecom.com<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. Eligibility for Refund<\/h3>\n\n\n\n<p>You may request a refund if:<\/p>\n\n\n\n<ul>\n<li>The product is defective, damaged, or incorrect.<\/li>\n\n\n\n<li>The product is unused and in its <strong>original packaging<\/strong>.<\/li>\n\n\n\n<li>The refund request is made within <strong>7 days<\/strong> of receiving the order.<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> Customized or personalized products are <strong>not eligible<\/strong> for refunds unless they are defective or damaged.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Refund Process<\/h3>\n\n\n\n<ol>\n<li>Contact us via email at <strong>[<a href=\"mailto:your-email@callero-telecom.com\">info@callero-telecom.com<\/a>]<\/strong> with your order number and reason for the refund.<\/li>\n\n\n\n<li>Provide photos of the product if it is damaged or defective.<\/li>\n\n\n\n<li>Upon approval, return the product to the address provided by our support team.<\/li>\n\n\n\n<li>Refunds will be processed to the <strong>original payment method<\/strong> within <strong>14 business days<\/strong> of receiving the returned item.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Exchanges<\/h3>\n\n\n\n<ul>\n<li>If you wish to exchange a product for another, please contact us within <strong>7 days<\/strong> of delivery.<\/li>\n\n\n\n<li>The same conditions for eligibility (unused, original packaging) apply.<\/li>\n\n\n\n<li>Any price difference will be adjusted at the time of exchange.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Shipping Costs<\/h3>\n\n\n\n<ul>\n<li>Customers are responsible for return shipping costs unless the product is defective or incorrect.<\/li>\n\n\n\n<li>Delivery fees for the original order are <strong>non-refundable<\/strong>, unless the return is due to an error from Alkhalawia Store.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Contact Us<\/h3>\n\n\n\n<p>For any questions regarding refunds or exchanges, please contact us:<br>\ud83d\udce7 <strong><a href=\"mailto:your-email@callero-telecom.com\">info@callero-telecom.com<\/a><\/strong><br>\ud83c\udf10 <strong><a href=\"https:\/\/callero-telecom.com\/\">https:\/\/callero-telecom.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udcb0 Refund Policy \u2014 Callero-Telecom Store Last Updated: 16-10-2025 At Callero-Telecom Store, your satisfaction is our priority. This Refund Policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/pages\/13978"}],"collection":[{"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/comments?post=13978"}],"version-history":[{"count":3,"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/pages\/13978\/revisions"}],"predecessor-version":[{"id":16712,"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/pages\/13978\/revisions\/16712"}],"wp:attachment":[{"href":"https:\/\/callero-telecom.com\/index.php\/wp-json\/wp\/v2\/media?parent=13978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}